Dear Felix,
Thank you so much for your kindest interest in our company and services.
Question 1: Istanbul Grand Bazaar Rooftop and Shopping Tour (Half-Day Private) includes insurance services also. After we get your reservation, we will send you the insurance documents to you to sign them.
Question 2: Depending on the date and time that you want to join Istanbul Grand Bazaar Rooftop and Shopping Tour (Half-Day Private), we get in touch with the authority of Grand Bazaar and ask the available times. If your reservation time suits with these times, we reserve it for you. If not, we recommend you the available times and you decide about it.
Please let us know for further information.
All The Best
Tranigo Team